Mac User cannot change or save changes on the echoid.dat text file, step # 11 on Error # 2027 Symptom #4 Error

The tech note for Error 2027 Specific Symptom # 4 for Mac users requires the end user to change the text file under the echoid.dat file from 0x010 to0x004. If the end user has not enabled there permissions as an administrator to “Read & Write” they will not be able to save any changes to the text file. The tech note below will allow Mac OS X Yosemite end user to change the settings to "Read & Write" allowing the echoid.dat text file to be changed and saved. IMPORTANT NOTE: Please see tech note on Error # 2027 Specific Symptom # 4 for resolving that error message. This document is a companion to that tech note.

Taken from https://support.apple.com/kb/PH18894?locale=en_US&viewlocale=en_US

OS X Yosemite: Set permissions for items on your Mac

Permission settings determine who can view and alter files on the computer.

Assign permissions to users and groups

  1. Select a disk, folder, or file, then choose File > Get Info.
  2. If the information in Sharing & Permissions isn’t visible, click the disclosure triangle.
  3. If necessary, click the lock icon to unlock it, then enter an administrator name and password.
  4. Click a user or group in the Name column, then choose a privilege setting from the pop-up menu.
    • Read & Write: Allows a user to open the item and change it.
    • Read Only: Allows a user to open the item, but not change its contents.
    • Write Only: Makes a folder into a drop box. Users can copy items to the drop box, but can’t open it. Only the owner of the drop box can open it.
    • No Access: Blocks all access to the item.

Apply permissions to all items in a folder or a disk

  1. Select a folder or a disk, then choose File > Get Info.
  2. Click the lock icon to unlock it, then enter an administrator name and password.
  3. Click the Action pop-up menu , then choose “Apply to enclosed items.”

Change an item’s owner

  1. Select the item, then choose File > Get Info.
  2. Click the lock icon to unlock it, then enter an administrator name and password.
  3. If the new owner’s name isn’t listed in the Name column in the Sharing & Permissions section, click Add to add the new owner.
  4. Select the new owner in the Name column, click the Action pop-up menu , then choose “Make __ the owner.”

Add or remove a user or group in the Name column

  1. Select an item, then choose File > Get Info.
  2. If you don’t own the item, click the lock icon to unlock it, then enter an administrator name and password.
  3. In the Sharing & Permissions section, do one of the following:
    • Add a user or group: Click Add below the list, select a user or group, then click Select.
    • Remove a user or group: Select the user or group, then click Remove below the list.

Undo changes

You can undo any changes made in the Sharing & Permissions section of an Info window since opening it, except applying permissions to all the items in a folder or disk.

  1. Make sure the Info window remains open after making your changes.
  2. Click the Action pop-up menu , then choose “Revert changes.”

Last Modified: Oct 4th, 2015