issue with download Creo Elements/Pro 5.0 Student Edition

Customer says his download will not pass 1%  when copying files in the install process

I need help in installing Creo Elements/Pro 5.0 Student Edition (formerly Pro/ENGINEER)?
Please download the Install Guide for Creo Elements/Pro 5.0 Student Edition from the following link:

For additional support, please send an email to student@ptc.com

 

 

the  rest of the  FAQ  for the student  edition  which includes the above is here  http://support.ptc.com/products/proe/studentedFAQ1.htm

 

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