Before the download begins the customer must select the download location. Below are the windows where the choice is made on WIN.
After the download is finished the below window should open.
The "Launch" button will open the customer selected location from above. Certain downloads need to be unzipped (also known as extracted).
If the "Launch" button does not work use these directions to find the file name.
How do Journeyed.com agents find the name of file produced by the downloader (internal only) ?
Use the file name to find the location of the installer file to begin installation.