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Before the download begins the customer  must  select the download location. Below  are the windows  where the choice is  made on WIN.

 

After the download is  finished the below  window  should  open.

The "Launch" button will open the customer  selected location from above.  Certain downloads need to be unzipped (also known as  extracted).

If the "Launch" button does not  work  use  these  directions  to find the  file  name.

How do Journeyed.com agents find the name of file produced by the downloader (internal only) ?

Use the file name to find  the  location of the installer  file to begin installation.   

 

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