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To download software you have already purchased, you will need to look up your order and click the Begin Download button.
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If your product requires a serial number or unlock code, you can usually find it in the email with the download instructions that was sent to you when you submitted the order. If you do not have the email, you can get your serial number or unlock code by looking up your order.
What do I do if my serial number or unlock code is not working?
First, make sure you have the correct serial number or unlock code. You can get your serial number or unlock code from the download instruction email that was sent when the order was submitted, or by looking up your order.
Second, please note that serial numbers, registration numbers, unlock codes, and passwords are usually case-sensitive. Make sure you are entering your code in the right case.
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If you still have problems, contact Customer Service.