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- We are authorized to sell products to academic customers within the United States. We cannot accept orders from international or APO addresses.
- Most orders require proof of academic status to qualify for academic pricing. See: http://wwwstore.JourneyEd.com/eligibility
- Several manufacturers allow home school families and non-profit organizations to purchase under their academic program, please see the eligibility link on our website for details.
- Academic status requirements are set by each manufacturer. Special qualifications are provided for each product on the JourneyEd website. You can find academic status requirements by clicking on the product description for any product on our website.
- Orders are placed on hold until proof of academic status has been received and approved by JourneyEd.
- Customers are responsible for providing acceptable proof of academic status via their online account, college student instant verification (eligible schools only), email or fax. JourneyEd assumes no liability for delays incurred while waiting for acceptable proof of academic status from our customers.
- Academic status documents are usually processed within 1 business day, excluding weekends and holidays.
- Typically proof of academic status is good for 12 months and must only be submitted once per year.
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A Restocking Fee of 15% or $45 (whichever is less) may be assessed for any returned item. A Returned Merchandise Authorization (RMA) number must always accompany all returns. To obtain your RMA number, simply contact our Customer Service. Products returned without obtaining an RMA number will be refused or subject to an automatic 15% restocking fee at the discretion of JourneyEd. All returns received without previous authorization will be discarded after 30 days.
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