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I have installed SPSS Grad Pack program, but the installer wants to load again.

 

THE PROBLEM

If you have already installed the license but seem to be stuck in a cycle of installing over and over again, it's because you are clicking on the installer icon multiple times. End users would receive a prompt to either Modify, Repair, or Remove the current program, when they want to install and license the program. Please see fig 1 and 2 shown below...

 

Fig 1. The installer icon

 

Fig 2. The Program Maintenance message received upon multiple installs.


THE CAUSE

It is only necessary to install the license one time.  An end user will get trapped in the installation wizard when they unknowingly keep clicking the install button over and over again (see fig 1).


THE SOLUTION

Do not click on the installer icon again. Instead, move forward to the licensing process by manually launching the License Authorization Wizard. . Please see below for more details.

 

Steps for manually launching the license authorization wizard

 

 

 

 

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