General Pre-Sales Questions

Is this software a legal, licensed copy?

Yes. We are an authorized education reseller for the products listed on JourneyEd.com. We specialize in the secondary and post-secondary school market, offering software at educational discounts to qualified students, faculty and schools in the USA and Canada. Once you register your software, you will be in full compliance with software copyright regulations.

Are schools and institutions eligible to purchase from JourneyEd?

All schools and academic institutions are eligible to purchase from JourneyEd. To help with the special needs of academic institutions and purchasers, JourneyEd has a dedicated team of account managers available to assist you. These representatives are experts in licensing, volume pricing and other school software related matters. Purchase orders are also accepted for additional convenience. For more information please contact us.

I am an individual customer, how many copies of a software title can I order?

Individual customers may only purchase one copy of any software title per year beginning date of purchase.

What are the advantages of software licensing?

Purchasing multiple-user licenses can be overwhelming, but JourneyEd is ready to assist you in obtaining the best arrangement for you organization. Multiple-User Licenses offer substantial discounts over the individual priced software copies while offering several advantages to your organization. These include:

• A simple, one-stop process for your organization. JourneyEd offers licensing for hundreds of titles, so we can offer competitive pricing in one easy transaction.
• Solutions that are more cost-effective than single-user products.
• Increased discounts are available with increased numbers of users. Many titles offered by JourneyEd are available in tiered or cumulative discounts, so the more you buy, the more you save!
• Reduced administration costs due to one-time purchase and installation. Many titles are also available with add-on technical support or free upgrades for a particular period of time to streamline your installation. Your organization can focus on your needs instead of being overwhelmed by your software.
• Legal compliance for your organization under a customized multi-user plan. JourneyEd provides an easy way to outfit all of your workstations with the latest versions of top software titles; and all at a reasonable price!

How can JourneyEd offer such low prices?

JourneyEd has partnered with manufacturers that recognize our commitment to providing professional software tools at prices that students and teachers can afford. This allows us to offer the best tools in the marketplace at the lowest possible price.

Will my software be fully upgradeable?

Most academic software titles are not upgradeable. A few manufacturers do offer upgrades to their commercial versions upon graduation. Please contact us if you are concerned about a specific product.

What is the difference between the products offered by JourneyEd and the commercial versions?

Nothing. Aside from the price, these products are functionally identical to the commercial versions. As a student, you are eligible to purchase one copy of each software at educational discounts. Some software titles such as AutoCAD, Pro/E,3D Studio Max and Quickbooks are functionally identical to the commercial versions but have been specially designed for educational use, making it them unsuitable for a professional production environment. Please visit the Agreement Forms section of our FAQs for specific vendor limitations and requirements.

How many times can I install my software?

Most products are single license installations for one machine. Some products have permissions to install on more than one machine. Please review the Additional Info tab on the individual product details for specific product information.

What does a software subscription mean?

Some of the software products we sell now come available in a low cost subscription format. This means the software will only function for the duration of the subscription. Once the product has been installed it will cease to work after the term of the subscription time purchased has expired. For example some AutoCAD or SolidWorks are sold as 1 or 2-year subscriptions. Additional subscriptions may be purchased for as long as you are still academically qualified.

Are manuals included with the software?

In order to reduce packaging weight and paper cost, most manufacturers no longer include printed manuals with software. Manuals and help guides are typically contained on the software disc. If you need assistance locating or obtaining a manual for your product, please contact the manufacturer's Technical Support.